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    Home»UCaaS (Unified Communications as a Service) in North America

    UCaaS (Unified Communications as a Service) in North America

    By September 2, 2022No Comments3 Mins Read
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    DUBLIN, Sept. 02, 2022 (GLOBE NEWSWIRE) — North America UCaaS Market Analysis, Forecast to 2028 Report Added of ResearchAndMarkets.com Recruitment.

    This market analysis provides valuable insights into the UCaaS market growth drivers and restraints, competitive factors, and growth opportunities. Market participants can leverage it to develop sustainable growth strategies.

    Fears of stagflation and recession could dampen the momentum the industry has gained over the past few years. A strong perception of the benefits of UCaaS, such as improved business continuity and increased productivity for remote/hybrid workforces, may be offset by budget tightening, investment delays, and a reassessment of technology investment priorities. .

    The gap between UCaaS provider winners and laggards is widening in terms of growth rates and market share. This puts pressure on market participants to urgently seek greater differentiation and identify new growth opportunities. Providers with broader solution portfolios (broadband, mobile services, SD-WAN, managed security, etc.) and providers offering freemium and mobile-friendly cloud collaboration services are likely to boost UCaaS sales.

    The addressable market is becoming more clearly demarcated between organizations and users looking for collaboration-rich UCaaS and those who prefer voice-centric cloud communications solutions. Specific workflows, user demographics and functions, or types of communication approaches (e.g., single-vendor vs. multi-vendor/best-of-breed, and security posture) may determine each organization’s choice of UCaaS solution. Often.

    Main topics:

    1. Strategic Imperative

    • Why is growth becoming more difficult?
    • strategic imperative
    • The impact of the top three strategic imperatives on the North American UCaaS industry
    • Growth Opportunities Fuel the Growth Pipeline Engine

    2. Growth Opportunity Analysis

    • Scope of analysis
    • Scope and Market Definition
    • Main findings
    • Main growth indicators
    • Distribution channel
    • growth driver
    • Growth driver analysis
    • growth suppression
    • Growth inhibition analysis
    • Organizations likely to reduce percentage of employees using PBX, PSTN, or both by 2025
    • Forecast Assumptions
    • Your organization’s cloud migration plan
    • Trends in Enterprise Telephony/Business Call Control Environments
    • Forecast revenue and installed seats/users
    • Net New Seats/User Projection
    • Penetration of UCaaS into the addressable market
    • Installed Seats/User Forecast by Country
    • Predictive analysis of units and earnings
    • Market analysis by country
    • Market analysis by industry
    • Installed Seats/User Percentage by Customer Size in 2021
    • Desktop and Mobile Access to UCaaS Capabilities, 2021
    • Percentage of Installed Users by Access Type, 2021
    • Price trends and predictive analytics
    • Price trends and forecasts, overall UCaaS market
    • Cloud PBX/UCAAS Monthly Average Price Trends
    • Preferred Cloud PBX/UCaaS Package
    • Recommended way to purchase Calling Plans for Cloud PBX/UCaaS
    • competitive environment
    • Important PBX Features in Choosing a Cloud PBX Solution/Provider
    • Key Features in Choosing a Cloud Communications Provider
    • The Importance of a Fully Integrated UCaaS Solution
    • Importance of buying tangent features from the same provider
    • Seats Installed/User Share by Service Provider Brand
    • Revenue Market Share by Service Provider Brand
    • UCaaS Platform Vendors Market Share by Installed Seats/Users
    • Analysis of selected competitors
    • competitive trends
    • Key Aspects of Choosing a Cloud PBX/UCaaS Provider
    • Intention to switch cloud PBX/UCaaS providers upon expiry of current contract
    • 3 Reasons to Replace Your Cloud PBX/UCaaS Provider

    3. Growth Opportunity Universe

    • Growth Opportunity 1 – Contact Center
    • Growth Opportunity 2 – Mobile First UCaaS
    • Growth Opportunity 3 – Advanced Collaboration
    • Growth Opportunity 4 – International Expansion
    • Growth Opportunity 5 – Vertical Strategy and Frontliner Focus
    • Growth Opportunity 6 – Microsoft Teams Calling Enablement Services

    4. Appendix

    For more information on this report, please visit https://www.researchandmarkets.com/r/654821.

    
            



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