New York, November 30, 2022 /PRNewswire/ — Atento SA (NYSE: ATTO, “Atento” or “we”) is one of the world’s top five providers and a leading provider of customer relationship services and business process outsourcing (CRM/BPO).appointed by its board of directors Dimitrius Oliveira As Chief Executive Officer (CEO), we welcomed Anil Bhalla as Chairman. Mr. Oliveira has also been appointed a member of the Company’s Board of Directors.
Dimitrius was previously Atento’s Regional Director for South America. In that role, he has led its largest and most important regions for the past four years. Brazil And we work with some of the biggest companies in the country. His sales and operational capabilities, his own network, and first-hand company experience will be invaluable for this next stage of growth. Dimitrius will succeed Carlos López Abadia, who will continue to serve as an advisor to Atento.
“Based on the inspiring work of Demetrius Brazil The Board has complete confidence in his ability to lead Attento as it prepares for a successful 2023.” Robert W. Payne, Board chairman. “We are grateful to Carlos López Abadia for all the contributions he has made to our company through many challenges. Given his operational acumen and operational acumen, I am confident I am best positioned to take on this role.” I highlighted the pane.
“It is a great honor to be appointed as CEO and I am very excited about the opportunities that lie ahead for Attento.” Said Dimitrius Oliveira. “We believe we are uniquely positioned to grow in the nearshore and Latin American markets and will continue to focus on increasing shareholder value by improving our operations. It’s about building a strong organization focused on providing excellent customer service, based on a combination of: Human.”
Dimitrius has over 20 years of experience in the technical and business services sector, having led sales, aftersales and operational functions for multinational companies such as Avaya, Ericsson, Nokia, Siemens, Genesys Prime and Contax. Most recently, he was Vice President of Operations for Mutant (formerly Genesys Prime). BrazilPrior to joining Mutant, he served as Atento Global Commercial Director and Brazil Multisector Director from 2015 to 2017. BrazilHe also specializes in building and leading customer-centric organizations. Harvard Business Schooland an MBA in Marketing from the ESPM School of Advertising and Marketing, with a Leadership Specialization from the São Paulo Business School.
To ensure a smooth leadership transition, the company has appointed Anil Bala as Executive Chairman to lead key strategic transformation initiatives and specific growth objectives. Robert W. Payne I will resign as chairman of the board and continue to provide support and guidance as a non-executive director.
“We are honored to have earned the trust of our Board of Directors and our current Chairman. Robert W. Payne He will succeed Mr. Payne as chairman. I look forward to supporting Demetrius in his new role as we work to solidify Atento’s financial position while transforming and enhancing Atento’s next-generation customer experience and unparalleled nearshore and Latin American capabilities. I’m here. ” Anil Bala said.
Prior to his director role at Atento, Anil held the position of CEO at Minacs Group. This company was later acquired by Concentrix, a US customer experience company where he held the position of Senior Vice President of Emerging Businesses. He previously served as COO at companies such as RSM McGladrey FPO and iCall. IndiaIn recent years, Bhalla has invested in and served on the board of Support Ninja. He is also an investor in Voicegain, a voice analytics company, and his VentureX, a co-working franchise.
company appreciation Carlos Lopez Abadia For his numerous contributions to strengthening Attento’s business and leadership position.
About Attento
Atento is the largest provider of Customer Relationship Management and Business Process Outsourcing (“CRM BPO”) services. latin america, and one of the world’s top providers. Atento is also a leading provider of nearshoring CRM BPO services to companies operating in Asia. usaSince 1999, the company has a business model in 14 countries and employs approximately 150,000 people. Atento has over 400 clients and offers a wide range of CRM BPO services through multiple channels. Most of Atento’s clients are multinational companies that lead industries such as telecommunications, banking and financial services, healthcare, retail and government. Atento’s stock trades on the New York Stock Exchange (NYSE) under his ATTO symbol. In 2019, Atento was named one of the world’s 25 best multinational corporations and named one of the best multinational corporations. latin america by Great Place to Work®. Everest in 2021 also named Atento as a “Star Performer”. Gartner named the company a Leader in the Gartner Magic Quadrant for the second year in a row, starting in 2021. For more information, please visit www.atento.com.
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Forward-Looking Statements
This press release contains forward-looking statements. Forward-looking statements “may,” “should,” “expect,” “plan,” “anticipate,” “believe,” “estimate,” “project,” It can be identified using words such as “intend”. “Continue” or similar terms. Among other things, these forward-looking statements include statements regarding the impact on Attent and the escalation of changes to its executive officers and board of directors. These statements reflect Atent’s current expectations only and are not guarantees of future performance or results. These statements are subject to risks and uncertainties that could cause actual results to differ materially from those contained in forward-looking statements. Risks and uncertainties include, but are not limited to, competition in Attent’s highly competitive industry. Increased costs for voice and data services or significant disruption of these services. Atento’s ability to respond to client needs for rapid technological change and system availability. Continuous deployment and adoption of new technologies. loss, financial difficulties, or bankruptcy of a major client; the impact of global economic trends on Attento’s clients’ businesses; The non-exclusive nature of Atento’s client agreements and lack of revenue commitments. Security and privacy breaches of systems used by Atento to protect personal data. costs of pending and future litigation; Expenses to defend Atento against allegations of intellectual property infringement. Extensive regulations that affect many of Attent’s businesses. Atento’s Ability to Protect Proprietary Information or Technology. Interruption of service to Atento’s data and operations centers. Atento’s ability to retain key talent and attract a sufficient number of qualified employees. Rising labor costs and turnover. political, economic and other conditions in the countries in which Attento does business; fluctuations in foreign exchange rates; Atent’s ability to complete future acquisitions and consolidate or achieve the objectives of recent and future acquisitions; future impairments of our substantive goodwill, intangible assets, or other long-lived assets; Attento’s ability to collect consumer receivables on behalf of its clients. Atento is also exposed to other risk factors that are described in the company’s filings with the US Securities and Exchange Commission. These forward-looking statements speak only as of the date on which they are made. Atento undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
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